1. About 

1.1. Pankaj Bhadouria Culinary Academy– PBCA 

Pankaj Bhadouria Culinary Academy (PBCA), established in 2012, has been dedicated to sharing the sheer joy of cooking with passionate food enthusiasts who aspire to create culinary magic. As an esteemed culinary institution, we have nurtured countless dreams, empowering learners to soar to new heights.

Renowned as one of India's finest culinary schools, PBCA is an industry-centered vocational training (VET) center that specializes in the culinary arts. Our mission is to become the pinnacle of culinary education in India, and ultimately, a global leader that revolutionizes professional and personal culinary training. Our culinary arts diploma holds the esteemed certification and approval of LAPT (London), while also being recognized as a trusted training partner by NSDC and THSC for delivering the prestigious International Vocational Qualification (IVQ) in Food Preparation and Culinary Arts.

With over 6,500 successful student enrolments, PBCA has emerged as the top choice for culinary education, offering 3x certified courses and state-of-the-art facilities that foster unparalleled learning and growth. Our diploma is widely acknowledged and respected both nationally and internationally, and we take pride in our remarkable 100% placement record within the service and hospitality industry.

1.2. Registered Address 

B-1, Raja Ram Kumar Plaza, 75, 
Hazratganj, Lucknow 226001

2. Electronic Communications 

You agree that we may communicate with you by email or by posting notices on the ‘Site’. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. 

www.pbcaonline.com also requires your agreement during the registration process to send you promotional emails to let you know about any new changes, features or promotional activities added to the “Site”. If at any time, you decide that you do not wish to receive promotional emails, you can opt-out of receiving such promotional emails by clicking on the link at the bottom of any promotional email. 

3. Copyright & Trade Marks 

All content included on the ‘Site’, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations and software, is the property and copyright work of either PBCA, its content suppliers or its licensors and is protected by copyright, trademarks, patents or other intellectual property rights and laws. The compilation of the content on the ‘Site’ is the exclusive property and copyright of Pankaj Bhadouria Culinary Academy- PBCA and is protected by copyright, trademarks, patents or other intellectual property rights and laws. 

4. Online Payment Services 

Except as described in this Refund Policy or as explicitly stated by the payment partner – Razorpay, sign-up process and refund policies for Payment Service, www.pbcaonline.com has no obligation to provide refunds for any other Services. 

We support the following methods of payment through our payment provider Razorpay:

4.1. Pay Online 

We accept payments online using Visa and Mastercard credit or Debit card in INR. If you make a payment for our courses on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection. 

The cardholder must retain a copy of transaction records and Merchant policies and rules. 

Any use or access by anyone under the age of 13 is prohibited, due to the level of Information, Knowledge and Skills set imparted. Further, in cases wherein the customer using the website who are Minor / under the age of 18 shall use the services, support & guidance of Major for making the online payment and use of the website as per the Terms prescribed. 

4.2. Refund Policy 

If you are found to be in violation of www.pbcaonline.com conditions or otherwise violate the Terms of Use, your Services will be terminated and you will not be issued a refund. 

5. Privacy Policy 

PBCA takes reasonable measures (physical, organizational and technological) to safeguard against unauthorized access to your personally identifiable information and to safely store your personally identifiable information. However, the Internet is not a secure medium and the privacy of your personal information can never be guaranteed. PBCA has no control over the practices of third parties (e.g. website links to this ‘Site’ or third parties who misrepresent themselves as you or someone else). You agree that PBCA may process your personal information that you provide to it for the purposes of providing the services on PBCA and for sending marketing communications to you, and that the Privacy Policy of this ‘Site’ governs our collection, processing, use and any transfer of your personally identifiable information. 

All credit/debit cards details and personally identifiable information will not be stored, sold, shared, rented or leased to any third parties.

The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted. 

6. Indemnity 

You agree to indemnify and hold PBCA and its affiliates, officers, employees, agents and suppliers harmless from any and all claims, demands, actions, proceedings, losses, liabilities, damages, costs, expenses (including reasonable legal costs and expenses), howsoever suffered or incurred due to or arising out of your breach of these Terms & Conditions, or your violation of any law or the rights of a third party. 

7. General 

If any clause of these Terms & Conditions shall be deemed invalid, void or for any reason unenforceable, such clause shall be deemed severable and shall not affect the validity and enforceability of the remaining clauses of these Terms & Conditions. These Terms & Conditions are amended from time to time in accordance with the latest policies and procedures.

No person who is not a party to this User Agreement shall have any right to enforce any term of this User Agreement. If these Terms & Conditions are translated into any language other than English, whether on the ‘Site’ or otherwise, the English text shall prevail. 

8. Governing Law 

India is our country of domicile. These Terms & Conditions are governed by, and construed in accordance with, Government of India’s law. This clause will survive any expiry of these Terms & Conditions for any reason.

Need Assistance?

Toll Free:
1800 843 3344